Medical Scheduler - Physician Office
Location: De Witt, NY
Pay: $14.00 - $16.00 /Hour
Full-time Mon-Fri 8:30-5 position.
- Will schedule, cancel, and work in patient appointments. Obtains required demographics and insurance data and enters information into EMR.
- Ability to triage calls for scheduling appointments. Uses appropriate triage questions to determine appointment urgency.
- Obtains necessary insurance authorizations from primary care offices as needed. Informs patient of authorization responsibilities as appropriate. Documents authorization information in EMR.
- Identifies when referrals are required, submits appropriate requests to the authorization team and/or notifies patients to obtain.
- Must possess strong customer service skills. Ability to listen effectively to maintain patient confidence and trust. Ability to effectively communicate with a diverse public. Identifies potential issues and notifies appropriate staff.
Prior experience scheduling medical appointments in addition to EMR experience.