Customer Service Representative
Location: Lansing, MI
Pay: $11.40 - $13.20 /Hour
Ref ID: 02240-0010843801
Classification: Customer Service
Compensation: $11.40 to $13.20 per hour
Customer Service Representative OfficeTeam has a fantastic career opportunity for an articulate, highly-skilled Customer Service Representative. Are you always outgoing and sociable? This could be a great position for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for work in Lansing, Michigan and can work a long term temporary-to-full time position, this could be the Customer Service Representative opportunity for you! What you get to do every day - Handle incoming telephone calls - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Receive and send written business correspondence - Contribute accurate, friendly customer service in a timely fashion
- Customer service experience - Strong communication skills and able to receive criticism well - Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Demonstrated talents in communicating and interacting with clients/customers, both internal and external - No stranger to performing extensive research to resolve complex customer inquiries - Basic knowledge in computer software programs and office equipment - Supportive, positive attitude with a detail oriented demeanour applied to all tasks - Microsoft Office knowledge required - 2+ years' experience of proven performance in a goal-driven customer-focused environment desired - Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement - Excellent customer service and office administrative skills If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
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