Customer Service Representative
Location: Charlotte, NC
Pay: $12.00 /Hour
Ref ID: 03200-0010840695
Classification: Customer Service
Compensation: $12.00 to $12.00 per hour
Growing Company Seeks Customer Service Representative! OfficeTeam is in need of an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. This position is based in a dynamic and fast-paced environment. This Customer Service Representative position is based in the Charlotte, North Carolina region and is a long term temporary-to-full time employment opportunity. Major responsibilities - Manage incoming telephone calls - Retrieve and oversee the sending of written business communications - Deliver outstanding, friendly customer service in a timely fashion - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
- 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Strong problem solving and analytical skills - Demonstrated experience performing extensive research to resolve complex customer inquiries - Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Comfort and confidence when interacting with internal and external partners and clients/customers - Comprehensive knowledge of customer service - Proficient with diversified computer software and systems - Excellent communication and organizational skills - Strong customer service and office administrative skills - success driven attitude and an engaging businesslike approach - Experience with Microsoft Office required If you derive detail oriented and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888-490-4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.