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Property Management Assistant

Company: N/A


Pay: $15.00 - $16.00 /Hour

Contact Information

Name: Jennifer Liddy
Phone: n/a
Fax: n/a
Apply Online

Job Description

Profile: Administrative Support, Front Office Operations, Customer Service

Administrative Duties

· Assist Property Management with the day to day operations and tenant relations through the coordination of tenant requests and administration of maintenance services.

· Answer and route phone calls from tenants and vendors to the appropriate contact within Property Management and/or dispatch personnel based on immediate needs.

· Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information.

· Provide high quality of customer service, update and maintain current daily and emergency tenant contact lists and tenant information manuals.

· Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages, and miscellaneous type-written information.

· Process correspondence for tenants, contractors and other third parties for Property Management staff.

· Maintain and update insurance certificate files for all contractors performing work at the properties.

· Assist with the scheduling of contractor work and coordinate with tenants.

· Contribute toward overall office operational needs by helping to provide phone coverage, ordering supplies.

· Maintain and update as necessary all tenant contact information, after hour access

· Maintain reported Risk Management Policies and Incidents immediately upon occurrence and emergency contact information as well as a master tenant contact e-mail address listing.

· Handle miscellaneous assignments as requested by management

· Maintain highly organized filing system for leases, tenants, insurance certificates, vendors, buildings, drawings, contracts and POs.

· Assist property manager as needed on special projects

· Dispatch tenant work orders; Maintain tenant work order e-mail

· Handle tenant, vendor and prospective tenant walk-ins

· Assist with tenant and vendor related interface as needed

Job Requirements

· Assist Property Manager with tenant relations as required Experience/skill set should include:

· Knowledge of office and accounting procedures

· Exceptional computer skills – MS Office Suite

· 2-3 years administrative experience in a commercial retail office environment

· Familiarity with facilities operations

· Excellent customer service

· Strong ability to work independently; Ability to research and problem solve

· Demonstrated knowledge of phone and email procedures and etiquette

· Ability to prioritize and meet deadlines.

· Strong attention to detail